Problem Check Remedy The indicator flashes and operation — is strange. Normal operation can be restored by disconnecting the AC adapter, waiting at least 1 minute, and then reconnecting the AC adapter. If the same symptom persists, disconnect the AC adapter, and then make a request for repairs. Operation of rekordbox dj becomes unstable. Are you using the latest version of the software? Free updates of rekordbox can be downloaded from the website. Use the most recent version. (page 4 ) Are you using software other than rekordbox at the same time? Quit the other applications to decrease the load on the computer. If operation continues to be unstable, try disabling the wireless network or other wireless connections, antivirus software, the screen saver, the low power mode, etc. (page 3) Are there other USB devices connected to the computer? Disconnect the other USB devices from the computer. When another USB audio device is connected to the computer at the same time, this unit may not operate or be recognized normally. Are you using a USB hub? USB hubs cannot be used. Connect the computer and this unit directly using the included USB cable. Is there a problem with the USB port to which this If your computer has multiple USB ports, try connecting this unit to a different unit is connected? USB port. Is this unit connected to a notebook computer running on its battery? Supply power to the notebook computer from an AC power supply. (Depending on the notebook computer’s settings, low power mode may be set when the computer is running on its battery, automatically reducing the performance of the computer itself.) (page 3) Is the USB buffer size too small? Raise the USB buffer size. (page 2 8) The jog dial illumination does not turn during playback. (It does turn when scratching.) The [TEMPO] slider does not work when the deck is switched during BEAT SYNC. Is the utility mode setting correct? In utility mode, check that the unit is not set to be forcefully operated as a general MIDI controller. (page 2 6) The fader start function does not work. Is a cue set? Set a cue. (page 21) Is the fader start setting incorrect? To enable the fader start setting, select the [Mixer] tab of [Preferences] > [Controller] in rekordbox and then select the [Fader Start] check box. (page 26) Only one track deck is display on the screen. The platter is not displayed on the track deck. Is rekordbox set to [EXPORT] mode? Has rekordbox dj been activated? Click the area indicated by [EXPORT] at the upper left of the screen, and then select [PERFORMANCE]. Enter the rekordbox dj license key included with this unit on the [Preferences] > [License] screen of rekordbox. For details on how to activate the license key, see “rekordbox Introduction”. The sound of the sampler deck cannot be monitored with headphones. Is [SAMPLER CUE] selected? Is the position of the [SAMPLER VOL] control still turned counterclockwise? Press the [SAMPLER CUE] button to turn on the monitor of the sampler deck. Set the [SAMPLER VOL] control to an appropriate position. Liquid crystal display ! Small black or shining points may appear on the liquid crystal display. This is a phenomenon inherent to liquid crystal displays; this is not a malfunction. ! When this unit is used in cold places, the liquid crystal display may be dark for a while after this unit is turned on. It will reach the normal brightness after a while. ! When the liquid crystal display is exposed to direct sunlight, the light will reflect off it, making it difficult to see. Block the direct sunlight. 30 En
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